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Kourosh295460326zcc
Participant
April 23, 2023
Question

Acrobat not reading particular pdf.

  • April 23, 2023
  • 1 reply
  • 770 views

Hi, my Z fold 3 cannot read a pdf which used to read it. I reinstalled acrobat and deleted and re-saved the document. The problem is still present. The message shown idle the doc is corrupted.  The acrobat can read other docs and the doc is being read by other apps. How should I fix it. Tnx

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
April 29, 2023

Hi @Kourosh295460326zcc,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing the file with us for further investigation? 

 

Unless we can check the file on our end, we won't be able to share a concrete resolution regarding what can cause the issue.

 

Look forward to hearing from you.

 

-Souvik

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