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rajiv_9903
Participant
December 3, 2024
Question

Acrobat not working

  • December 3, 2024
  • 1 reply
  • 113 views

Purchased subscription for one month but it's not working and not able to restore 

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
December 6, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I have checked the Adobe account linked with the Adobe ID you are using on this community and found an active plan for Acrobat Premium. What happens when you try to use the application, do you get any error message? If yes, please share the screenshot of the same for more clarity.

 

Also try updating the Acrobat App from the Play Store (Android) and reboot the device once and see if that works.

 

Let us know how it goes

 

 

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