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Balaji_Ram
Participant
January 8, 2024
Question

Acrobat Not Working in Mobile

  • January 8, 2024
  • 1 reply
  • 381 views

Dear Team,

I recently downloaded PDF forms via the mobile app and completed all the necessary fields. However, upon attempting to submit the form by clicking the designated button, nothing occurred and the submission did not reach the server as expected. I would appreciate your assistance in resolving this matter.

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    January 24, 2024

    Hi @Balaji_Ram,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    Would you mind sharing a few more pieces of information  for further investigation:

    1. The app version of Acrobat Reader Mobile (go to Profile-> about Acrobat);

    2. The OS [Android/iOS] of your device and its version;

    3. The sample form over a private message to test.

    [To send a private message, please click my Profile Link-> click the blue button saying "Send a Message"]

     

    Look forward to hearing from you.

     

    -Souvik

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