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georgec71053832
Participant
November 19, 2021
Question

Acrobat reader 21.10.0.19961. cannot be opened in Android 11

  • November 19, 2021
  • 1 reply
  • 490 views

Dear Sir,

 

The captioned Acrobat Reader App was being closed immediately after opened.

 

May you help please?

 

 

Yours faithfully,

George

This topic has been closed for replies.

1 reply

Ria Tagra
Inspiring
November 23, 2021

Hi @georgec71053832,


Hope you are doing well.

 

We are sorry, you're having difficulties. Please help me with few details to understand your issue better.

  1. Make and model of your device?
  2. Are you getting any error?
  3.  Could you share some relevant screenshots with us?

We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device.

Note: Ensure you are connected to the internet.

 

*Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answers

 

Let us know how it works at your end. If you have any further queries please feel free to reach us.

Regards

Ria

[Transferring on Mobile Reader Board]