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R
Reda Mohamed
Participant
February 26, 2018
Question

Acrobat Reader

  • February 26, 2018
  • 1 reply
  • 607 views

"The pdf file is not opened because the file is corrupted or damaged".  This is a message, Please help me to solve that. I am using Samsung Galaxy note 4 phone. Thanks for all.

This topic has been closed for replies.

1 reply

T
Test Screen Name
Legend
February 26, 2018

Have you tried to open the same file on a Mac or Windows computer? The message might be right.

    R
    Reda MohamedAuthor
    Participant
    February 26, 2018

    Yeah, It was opned on Mac.

    Meenakshi Negi
    Adobe Employee
    Meenakshi Negi
    Adobe Employee
    April 13, 2018

    Hi RedaMohamed,

    Sorry for the delayed response.

    As the PDF open fine on Mac, please upload that file from Mac to Document Cloud.

    Then open the PDF directly from Document Cloud in Adobe Acrobat Reader application on your mobile device.

    Check if that also gives you the error message.

    Let us know if you still get the error.

    Regards,

    Meenakshi

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