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Participant
June 18, 2025
Question

Acrobat Reader crashes on launch in Iphone SE

  • June 18, 2025
  • 2 replies
  • 119 views

I have been using Acrobat Reader on my iPhone SE (iOS) for a few years without any glitch. I use many important PDF documents with it. Today, when I tried opening it, it showed the opening screen and crashed. 
i tried uninstalling and reinstalling; I also tried rebooting my phone. Nothing worked.

I am stuck, rather badly.,

2 replies

S_S
Community Manager
Community Manager
June 18, 2025

Hi @NAT RC,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.

 

Regards,
Souvik.

S_S
Community Manager
Community Manager
June 18, 2025

Hi @NAT RC,

 

Sorry for the experience with Acrobat Reader Mobile app crashing.

 

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

 

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

 

We request your kind understanding and patience while the team gets the fix live.


Regards,
Souvik.