Acrobat Reader For IPAD

Question

I have just downloaded version 28.08.00 for my IPAD.I am unable to read scanned handwritten documents (stored on my IPAD) (PDF Format). All I get is blank pages. I have deleted the files and reinstalled them. Same results.If I access the documents stored in the cloud I can read them.I prefer to read the documents from storage on my IPAD. I have more than enough memory available.

Amal. · Accepted Answer

Hi @brooks_9615 @Luis29236487az2c

I hope this message finds you well.

I wanted to follow up on the issue you've reported. Our engineering team is fully aware of the situation and has been working diligently to resolve it. We understand the impact this may have on your experience, and please rest assured that implementing a fix is a top priority.

While I can’t provide an exact timeline at this moment, the resolution will be included in one of our future updates. We appreciate your patience and understanding as we work to ensure a thorough and effective solution.

In the meantime, if there’s anything else I can assist you with, or if you have any further concerns, please don’t hesitate to reach out. Your feedback is invaluable to us, and we’re here to support you every step of the way.

Regards

Amal

Luis29236487az2c · Answer

I have the exact same problem since yesterday. It seems it may have to do with the last update.

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