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Participant
July 8, 2024
Question

Acrobat Reader looks After a qr-code

  • July 8, 2024
  • 1 reply
  • 274 views
  • I cannot open pdf-documents in my acrobat-reader because it searches for and demands  a qr-code when there is none. 
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1 reply

S_S
Community Manager
Community Manager
July 11, 2024

Hi @Peter Hee,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

Do you see this error when trying to open a file directly from Acrobat's recent list. This error message is strange and shouldn't be happening.

Would you mind sharing a step-by-step screen recording video of the entire event for a better understanding and assistance?

 

Also, details like the Android OS version and app version would be great to investigate.


-Souvik