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September 25, 2019
Question

Acrobat Reader Mobile app on iPhone does not connect to OneDrive

  • September 25, 2019
  • 1 reply
  • 763 views

Hi there,

I have Acrobat Reader on my mobile and an enterprise OneDrive account. I cannot connect Acrobat to OneDrive as seamlessly as I can connect Acrobat to Dropbox. OneDrive does not appear under "locations" and I cannot add it there. I can "Add Dropbox account" but I do not see any equivalent for OneDrive. I can navigate to my OneDrive files from Acrobat ("Browse"), and open a PDF but it won't sync. Please help as this functionality is indispensable in my line of business. Thanks!

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1 reply

ls_rbls
Community Expert
Community Expert
October 25, 2019

Have you considered uninstalling the mobil Acrobat app from your device and reinstall using the full offline installer frome here:

 

https://get.adobe.com/reader/otherversions/ 

 

Do not use the appstore.

 

See if this resolves the issue. If it doeesn't you may want to go online and sign in with your OneDrive account and configure how to sync your folder in both directions using these tips:

 

https://windows.gadgethacks.com/how-to/set-up-onedrive-sync-files-across-all-your-devices-windows-10-0162961/