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joseph_4576
Participant
June 18, 2025
Answered

Acrobat Reader on iPadOS 18.5 crashes on launch

  • June 18, 2025
  • 2 replies
  • 241 views

App crashes everytime I try to open it. Has been working until today. I have not added any new apps or changed any settings before the problem started.  

1. I have restarted my iPad 

2. I have deleted the app and reinstalled

3. I have reset my iPad. 

4. Current version of app is 25.05.05

5. Ipad version is 18.5

 

Any help would be greatly appreciated

Correct answer Souvik Sadhu

Hi @joseph_4576,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

2 replies

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
June 18, 2025

Hi @joseph_4576,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

J
joseph_4576Author
Participant
June 19, 2025

Restarted and it worked. Thanks

Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
June 18, 2025

Hi @joseph_4576,

 

Sorry for the experience with Acrobat Reader Mobile app crashing.

 

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

 

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

 

We request your kind understanding and patience while the team gets the fix live.


Regards,
Souvik.

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