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Participant
June 18, 2025
Answered

Acrobat Reader on iPadOS 18.5 crashes on launch

  • June 18, 2025
  • 2 replies
  • 225 views

App crashes everytime I try to open it. Has been working until today. I have not added any new apps or changed any settings before the problem started.  

1. I have restarted my iPad 

2. I have deleted the app and reinstalled

3. I have reset my iPad. 

4. Current version of app is 25.05.05

5. Ipad version is 18.5

 

Any help would be greatly appreciated

Correct answer S_S

Hi @joseph_4576,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

2 replies

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
June 18, 2025

Hi @joseph_4576,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

Participant
June 19, 2025

Restarted and it worked. Thanks

S_S
Community Manager
Community Manager
June 18, 2025

Hi @joseph_4576,

 

Sorry for the experience with Acrobat Reader Mobile app crashing.

 

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

 

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

 

We request your kind understanding and patience while the team gets the fix live.


Regards,
Souvik.