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Giulia240255115tyr
Participant
April 13, 2022
Question

Acrobat unresponsive

  • April 13, 2022
  • 1 reply
  • 279 views

Though I am subscribed for an annual subscription the features for reading and writing aren't available to me and then when I manage my subscription I receive an error.

 

please help

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1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
April 15, 2022

Hi @Giulia240255115tyr 

 

Would you mind sharing a few more details to understand the issue better?

  1. What is the error?
  2.  You can check your subscription status by following this help document:  https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?#viewing-your-subscriptions

 

Make sure that the app is updated to the latest version.

 

We are looking forward to hearing back from you.

 

Thanks,

Harsh

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