Answered
Across system access for premium users
Hi, I don't have premium feature access on my PC , it is on available on my mobile phone. Why is this so?
Thank you for your response, but I would like to know how to get across system access for the same subscription. Because my official system has a premium service currently running which I paid for.
Hi Abujo,
We see that you have an Acrobat Premium subscription that only works on the Acrobat Reader mobile application. I don't know what you mean by the official system having a premium service. If you're able to share more information about the premium service you are referring to, we can just share the correct information.
If you are looking for a service that you can use across all devices, desktop, mobile, and web, then you need to purchase the Acrobat Pro subscription. For more information, please refer to the following help document: https://adobe.ly/3G1KaD8.
Feel free to let us know if you have any questions.
Thanks,
Meenakshi
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