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codye41784913
Known Participant
Jan 4, 2024 7:35 PM UTC
Question

Action button on form not working since recent android update

I have a fillable pdf form that my company has been using for a few years now.  Since the recent Android update, approximately mid December, the action button (mailto: me), not longer works.  It appears to be pressed but the action does not launch.

 

I attempted to add a new action button in hopes for a simple fix, but same results.  

 

Any work arounds, or known fixes?

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2 replies

Participant
Jan 12, 2024 1:37 PM UTC

Same here, I have a fillable form with a clear button and it does nothing. I also noticed my keyboard gets in the way, especially on bottom page content. I have to tap, then retap before it shifts the page. I wish there was a older version to install. 

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Souvik Sadhu
Legend
Jan 31, 2024 5:56 AM UTC

Hi @codye41784913 @dhaggy1980,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

There is a similar thread Solved: Re: Submit button not working on mobile devices, which has the solution in detail.

Please visit the thread once and let me know if it helps.

 

If not, please share the form with me over a private message so we can test the issue in-house and get back to you.

[To share a private message, click on my profile name-> click the blue button saying "Send a Message" on the next page]

 

 

Look forward to hearing from you.

 

-Souvik

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