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codye41784913
codye41784913
Known Participant
January 4, 2024
Question

Action button on form not working since recent android update

  • January 4, 2024
  • 1 reply
  • 876 views

I have a fillable pdf form that my company has been using for a few years now.  Since the recent Android update, approximately mid December, the action button (mailto: me), not longer works.  It appears to be pressed but the action does not launch.

 

I attempted to add a new action button in hopes for a simple fix, but same results.  

 

Any work arounds, or known fixes?

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    1 reply

    D
    dhaggy1980
    Participant
    January 12, 2024

    Same here, I have a fillable form with a clear button and it does nothing. I also noticed my keyboard gets in the way, especially on bottom page content. I have to tap, then retap before it shifts the page. I wish there was a older version to install. 

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    January 31, 2024

    Hi @codye41784913 @dhaggy1980,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    There is a similar thread Solved: Re: Submit button not working on mobile devices, which has the solution in detail.

    Please visit the thread once and let me know if it helps.

     

    If not, please share the form with me over a private message so we can test the issue in-house and get back to you.

    [To share a private message, click on my profile name-> click the blue button saying "Send a Message" on the next page]

     

     

    Look forward to hearing from you.

     

    -Souvik

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