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javi_2211
Participant
February 13, 2025
Answered

ACTUALIZACION PREMIUM

  • February 13, 2025
  • 1 reply
  • 145 views

He contratado Acribat Premium y no se actualizan funciones

    Correct answer Amal.

    Hi there,

    I hope you're doing well! Sorry for the delay in getting back to you.

    Could you please let me know what happens when you try to use the premium features? If you receive any error messages, it would be helpful if you could share a screenshot for better clarity and understanding.

    In the meantime, you might want to try restoring your purchase to see if that resolves the issue. Here are the steps to do that:

    1. Tap on the Profile icon.
    2. Go to Subscription.
    3. Select Restore Purchase.

    For more detailed instructions, you can refer to this guide (https://adobe.ly/41tXA2y)

    Let me know if this helps.


     

     

    1 reply

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    February 25, 2025

    Hi there,

    I hope you're doing well! Sorry for the delay in getting back to you.

    Could you please let me know what happens when you try to use the premium features? If you receive any error messages, it would be helpful if you could share a screenshot for better clarity and understanding.

    In the meantime, you might want to try restoring your purchase to see if that resolves the issue. Here are the steps to do that:

    1. Tap on the Profile icon.
    2. Go to Subscription.
    3. Select Restore Purchase.

    For more detailed instructions, you can refer to this guide (https://adobe.ly/41tXA2y)

    Let me know if this helps.


     

     

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