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Thottassery
Participant
May 18, 2026
質問

Actually I forgot to unsubscribe my trial period it’s been chargedd for 1 year premium acrobat I really don’t need this plan it so how should iI get refund, could you please help me in this case

Actually I forgot to unsubscribe my trial period it’s been chargedd for 1 year premium acrobat I really don’t need this plan it so how should iI get refund, could you please help me in this case

    返信数 2

    Mark Segovia
    Participant
    May 20, 2026

    Can anyone also help me on how to refund my Subscription please? It was auto deducted to my credit card even tho the balance in my acxount was only Php200 plus, and now the renewal was auto charged and it became (Php402.85), now negative. I don't have any plans to renew it but I couldn't find any ways to cancel it. Adobe said that I need to pay first the renewal or manage the payment. Please help me.

    Jeff_A_Wright
    Community Manager
    Community Manager
    May 18, 2026

    Thanks for posting, Thottassery.


    I am sorry you forgot to cancel your subscription a year ago. Unfortunately, the account you used for this public discussion thread only contains the subscription you began through Apple today, Thottassery.


    Please see https://adobe.ly/3RdBHlC for information on how to cancel your new subscription. You can find information on Apple's refund policy at https://adobe.ly/4dCg8ml.


    If you have another subscription, Thottassery, under a different account, then see https://adobe.ly/496JDet to locate the account with the active subscription. The subscription will only be visible if it was purchased from Adobe. If your other subscription is also managed by Apple, Thottassery, then please work with them to locate the account and request a refund.


    Please update this public discussion thread if you have any additional questions. ^JW