Skip to main content
Participant
Jul 26, 2022 12:48 AM UTC
Question

Add PNG picture not possible

I try to add png picture on pdf document. 
And get this message

An error occurred while processing this image

 

This topic is closed to new replies. Start a new post to keep the conversation going.

11 replies

Souvik Sadhu
Legend
Jul 26, 2022 6:17 AM UTC

Hello Johannes,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a screen recording of the event for us to investigate better? Also, is it with a specific file or all the files?

 

You might also want to check if the application is up to date in the store.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

Translate
Participant
Jul 26, 2022 8:40 AM UTC

The app was downloadet yesterday from appstore. Its updated.

 

Translate
Souvik Sadhu
Legend
Jul 27, 2022 10:28 AM UTC

Hi Johannes,

 

Thank you for sharing the screenshots. I have forwarded this to the engineering team for them to look into it. I will get back to you with any updates I receive.

 

Also, is this specific to any particular document file? If yes, please share the document with us for further investigation.

 

Thanks,

Souvik.

Translate