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J
Johannes25389951m6er
Participant
July 26, 2022
Question

Add PNG picture not possible

  • July 26, 2022
  • 1 reply
  • 2664 views

I try to add png picture on pdf document. 
And get this message

An error occurred while processing this image

 

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    July 26, 2022

    Hello Johannes,

     

    I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

     

    Would you mind sharing a screen recording of the event for us to investigate better? Also, is it with a specific file or all the files?

     

    You might also want to check if the application is up to date in the store.

     

    Looking forward to hearing from you.

     

    Thanks,

    Souvik.

    J
    Johannes25389951m6erAuthor
    Participant
    July 26, 2022

    The app was downloadet yesterday from appstore. Its updated.

     

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    July 27, 2022

    Hi Johannes,

     

    Thank you for sharing the screenshots. I have forwarded this to the engineering team for them to look into it. I will get back to you with any updates I receive.

     

    Also, is this specific to any particular document file? If yes, please share the document with us for further investigation.

     

    Thanks,

    Souvik.

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