Add PNG picture not possible

Forum|Forum|3 years ago
July 26, 2022
1 reply
2673 views

I try to add png picture on pdf document.
And get this message

An error occurred while processing this image

iOS

This topic has been closed for replies.

Souvik Sadhu

Legend

Hello Johannes,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Would you mind sharing a screen recording of the event for us to investigate better? Also, is it with a specific file or all the files?

You might also want to check if the application is up to date in the store.

Looking forward to hearing from you.

Thanks,

Souvik.

J

Johannes25389951m6erAuthor

Participant

The app was downloadet yesterday from appstore. Its updated.

Souvik Sadhu

Legend

Hi Johannes,

Thank you for sharing the screenshots. I have forwarded this to the engineering team for them to look into it. I will get back to you with any updates I receive.

Also, is this specific to any particular document file? If yes, please share the document with us for further investigation.

Thanks,

Souvik.

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