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Participant
July 22, 2026
Question

Add text button is not working

  • July 22, 2026
  • 1 reply
  • 5 views

After I click "Edit PDF" button the "add text" button is not responding.

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    July 22, 2026

    ​Hi @Yonatan157F  

    Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.  

    What is the version of the Acrobat Mobile app and the OS (Android/iOS) you are using? Tap on the profile icon > About Adobe Acrobat and try updating the app to the latest version available on the App Store/Play Store, and reboot the device once.  

    Also, check if it's an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.  

    You may also  try to clear the App cache and reboot the device once and see if that helps;

    • Android: Go to phone settings > Apps > Adobe Acrobat > Storage > Clear Cache

    • iOS:  Open Settings, tap General, and select iPhone Storage. Scroll down to find the specific app, tap it, and press Offload App, then reinstall the app from the App Store and check if that helps.
      Note: No personal data will be lost while offloading the app on iOS.

    If it still doesn’t work, please share a small video recording of the steps you are taking and the issue as it occurs for further investigation.

    ~Amal