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Participant
October 8, 2025
Answered

adobe account hacked

  • October 8, 2025
  • 1 reply
  • 73 views

my account was hacked and my subscription email address was changed to [P.I removed by Moderator]

i don not have access to this email due to 2 factor. 

 

whom ever changed the email, has access to all of my confidential information

 

what do i do to regain control of my account?

Correct answer Amal.

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

 

This is something better handled by our accounts and billing team here https://adobe.ly/4nfVuv7  click on the contact us button in the lower right corner to start the process. 

 

~Amal

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
October 9, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

 

This is something better handled by our accounts and billing team here https://adobe.ly/4nfVuv7  click on the contact us button in the lower right corner to start the process. 

 

~Amal