Answered
Adobe Acrobat app is not working on my iPhone
I have purchased a adobe acrobat premium subscription. First it was working properly but now it show to subscribe which I have already subscribed. Kindly do the needful as earliest possible.
Souvik SadhuCorrect answer
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Nov 24, 2022 8:20 PM UTC
Hi @27047002,
Hope you are doing well. Sorry for the trouble with Acrobat Reader Mobile.
Have you tried the below troubleshooting steps:
1. Click on Profile-> Subscriptions;
2. Click the option saying Restore subscription.
If you still get the error, I suggest you check the email address you are using to sign in to the application and check using the same on our web portal: https://acrobat.adobe.com/link/document/.
If you can use the tools there, please share a screenshot of the event when you try to restore the subscription for our better understanding and assistance.
You can learn more here: Manage subscriptions — Acrobat for iOS Help (adobe.com)
Look forward to hearing from you.
-Souvik.
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