Adobe Acrobat application issue with Intune MAM and CA policy on iOS

Question

We have deployed mobile application protection policies to our ios and android devices. We also set a conditional access policy which says that application should be managed and have app protection policies applied.

When we enabled MAM on adobe and try to sign into onedrive within adobe acrobat reader, It is blocked (You cannot get from there to here message) becuase it try to signin through safari browser instance which is not managed (Therefore it is being blocked). I set edge as default browser in edge settings and tried again. But adobe acrobat reader is still using safari as internal browser.

Can anyone guide in case we want to sign into onedrive from adobe acrobat reader and it use edge browser to sign in, not safari?

Amal. · Answer

Hi there,Thanks for reaching out.The issue is happening because Acrobat Reader is using Safari for sign-in, even though Edge is set as the default browser. This is because Acrobat Reader relies on the system’s built-in web view for authentication, which is Safari on iOS.You can try these steps to fix it:1. Make sure Edge is installed and properly managed under your MAM policies. 2. Since this is related to managed browser settings, check if Microsoft provides any configurations to make Acrobat Reader use Edge for sign-in.Right now, Acrobat Reader doesn’t have an option to manually change the authentication browser. It will always use the system’s default web view.Hope this info. will help.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded