Skip to main content
maZeyn.
Participant
Jun 18, 2025 3:06 PM UTC
Answered

Adobe Acrobat Crashing Immediately on Launch (iPad)

Hello,
I am experiencing an issue with Adobe Acrobat on my iPad. The app crashes immediately upon launch, making it unusable. This started happening recently and I haven't been able to open any PDF files.

    Souvik Sadhu
    Souvik SadhuCorrect answer
    Legend
    Jun 18, 2025 10:28 PM UTC

    Hi All,

     

    Good news.

     

    We are live with the fix.

    Please restart your device once and try using the app again. 

     

    Let us know how it goes.

     

    Regards,
    Souvik.

    View reply

    17 replies

    ERMM__WHAT
    Participant
    Jun 18, 2025 5:08 PM UTC

    Same issue, unable to open the app, instantly closes on my ipad

    Translate
    Souvik Sadhu
    Souvik SadhuCorrect answer
    Legend
    Jun 18, 2025 10:28 PM UTC

    Hi All,

     

    Good news.

     

    We are live with the fix.

    Please restart your device once and try using the app again. 

     

    Let us know how it goes.

     

    Regards,
    Souvik.

    Translate
      Sherlaya
      Participant
      Jun 27, 2025 7:02 PM UTC

      I have the same issue, that photoshop keeps crashing on my ipad, actually it's not evening opening. I click on the icon, the "app start screen" appears for like 1 second and then it's gone. Other applications are working (f.e. Illustrator). 

       

      I tried to uninstall and install it again, updating my ipad and restarting the ipad. Nothing works.

       

      I have an iPad Pro (10,5"), it's not the youngest, but everything except PS works absolutely fine on it.

      Translate
      innovative_dynamism3733
      Participant
      Jun 18, 2025 4:16 PM UTC

      Does anyone know when this going to be fixed?

      i use this program 9 times a day for work.

      Translate
      farhan_3670
      Participant
      Jun 18, 2025 4:14 PM UTC

      Same. Looks like they updated the app 6 days ago and it messed up everything. Smh. 

      Translate
      madeline_2961
      Participant
      Jun 18, 2025 4:11 PM UTC

      Both iPad and iPhone apps not working. Other poster tried disabling wi-fi and the app would open. My opened as well but it show me as a free account. When I enabled the wi-fi the app crashed. 

      Translate
      tibonghenghe_2738
      Participant
      Jun 18, 2025 3:27 PM UTC

      Likewise. Turn WiFi off and it doesn't close, but WiFi it closes in seconds.

      Translate
        Rosiana335201820w2q
        Participant
        Jun 18, 2025 3:26 PM UTC

        Same thing is happening to my iPad Air 5, I have tried to uninstall and reinstall the app several times but it keeps crashing. Yesterday it worked just fine, though.

        Translate
        alexander_5646
        Participant
        Jun 18, 2025 3:25 PM UTC

        Same here, turn off and on the device didnt work as well as Installing it again. Its impossible to Open pdfs and work with them. Please fix 

        Translate
        raju_2692
        Participant
        Jun 18, 2025 3:25 PM UTC

        Same here , crashes upon opening .tried reinstalling ,restarting iPad nothing works 

        Translate
        athletic_positivity2685
        Participant
        Jun 18, 2025 3:22 PM UTC

        yep, same here. I tried with two ipads and no results

        Translate
          Kirsty260203
          Participant
          Jun 18, 2025 3:20 PM UTC

          Same issue here. On all devices, instant crash upon opening app

          Translate
            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices