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Answered

Adobe Acrobat Crashing Immediately on Launch (iPad)

Forum|Forum|7 months ago
June 18, 2025
10 replies
593 views

Hello,
I am experiencing an issue with Adobe Acrobat on my iPad. The app crashes immediately upon launch, making it unusable. This started happening recently and I haven't been able to open any PDF files.

Crash or freeze

Correct answer S_S

Hi All,

Good news.

We are live with the fix.

Please restart your device once and try using the app again.

Let us know how it goes.

Regards,
Souvik.

E

ERMM__WHAT

Participant

Same issue, unable to open the app, instantly closes on my ipad

S_S

Correct answer

Community Manager

Hi All,

Good news.

We are live with the fix.

Please restart your device once and try using the app again.

Let us know how it goes.

Regards,
Souvik.

S

Sherlaya

Participant

I have the same issue, that photoshop keeps crashing on my ipad, actually it's not evening opening. I click on the icon, the "app start screen" appears for like 1 second and then it's gone. Other applications are working (f.e. Illustrator).

I tried to uninstall and install it again, updating my ipad and restarting the ipad. Nothing works.

I have an iPad Pro (10,5"), it's not the youngest, but everything except PS works absolutely fine on it.

I

innovative_dynamism3733

Participant

Does anyone know when this going to be fixed?

i use this program 9 times a day for work.

F

farhan_3670

Participant

Same. Looks like they updated the app 6 days ago and it messed up everything. Smh.

M

madeline_2961

Participant

Both iPad and iPhone apps not working. Other poster tried disabling wi-fi and the app would open. My opened as well but it show me as a free account. When I enabled the wi-fi the app crashed.

T

tibonghenghe_2738

Participant

Likewise. Turn WiFi off and it doesn't close, but WiFi it closes in seconds.

R

Rosiana335201820w2q

Participant

Same thing is happening to my iPad Air 5, I have tried to uninstall and reinstall the app several times but it keeps crashing. Yesterday it worked just fine, though.

A

alexander_5646

Participant

Same here, turn off and on the device didnt work as well as Installing it again. Its impossible to Open pdfs and work with them. Please fix

R

raju_2692

Participant

Same here , crashes upon opening .tried reinstalling ,restarting iPad nothing works

A

athletic_positivity2685

Participant

yep, same here. I tried with two ipads and no results