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Binoy22462746ggwa
Participating Frequently
February 1, 2022
Answered

Adobe Acrobat free app unable to open a scanned document

  • February 1, 2022
  • 2 replies
  • 1438 views

Hello, i have Adobe Acrobat reader free from Play Store. I have created a pdf book using CamScanner with high quality options in CamScanner.

Unfortunately Acrobat android app can't open it. Showing damage/corrupt document.

I also have tried using Adobe Acrobat DC desktop app, same error message. But, this same document can be open using WPS Office android app and Mixplorer (XDA) app.

So, why this is happening? Any idea.

I really like Acrobat android app.

 

 

 

This topic has been closed for replies.
Correct answer Bernd Alheit

There is a error in the PDF file. Some PDF viewers ignores the error. The Adobe software doesn't ignores the error.

2 replies

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
February 2, 2022

The error message is correct.

B
Binoy22462746ggwaAuthor
Participating Frequently
February 2, 2022

Have you tried another app? You atleast try opening that document using these apps and prove me wrong. I have tried WPS Office android app, Mixplorer XDA app and ilovepdf app from Google Play Store. No such problems with those app. Only Acrobat showing this error.

I think this problem is with all Adobe product both PC and Android. 🥲

Bernd Alheit
Community Expert
Bernd AlheitCommunity ExpertCorrect answer
Community Expert
February 2, 2022

There is a error in the PDF file. Some PDF viewers ignores the error. The Adobe software doesn't ignores the error.

B
Binoy22462746ggwaAuthor
Participating Frequently
February 2, 2022

No support from Adobe 😕😕 Wasted my time.

This is the scanned document: https://mega.nz/file/1SZzWKTJ#0Vr7iuP3XYyp2RAhBIVBL_uugoOR0bSyRrlL9SZDs-4

 

Any help?

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