Skip to main content
Participant
January 7, 2018
Answered

Adobe Acrobat has stopped (Samsung Note 8) when highlighting text

I'm trying to do a project for work where I need to highlight certain numbers in the document. At first it worked fine but when I changed the color of my highlighter and after I highlighted a color of numbers it stopped working. The I got a pop-up saying "Adobe Acrobat has stopped" I was afraid I'd lose my work so I kept selecting "wait" but then I couldn't close the pop-up, not too long after that another window pops up and says "The processing center has stopped", I ended up having to restart my phone. Now I can't select one number without getting the fist pop-up saying "Adobe Acrobat has stopped". How can I fix this?

This topic is closed to new replies. Start a new post to keep the conversation going.
AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
January 8, 2018

Hi Shandae,

Sorry to hear the inconvenience caused to you.

I assume that the application has not been updated to the latest version. And that might have caused the application crash.

Let us know if it still doesn't fix.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
January 8, 2018

Hi Shandae,

Sorry to hear the inconvenience caused to you.

I assume that the application has not been updated to the latest version. And that might have caused the application crash.

Let us know if it still doesn't fix.

Regards,

Akanchha

Translate