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Participant
November 19, 2024
Question

Adobe acrobat not working samsung galaxy s24 ultra

  • November 19, 2024
  • 1 reply
  • 498 views

Adobe acrobat not working Galaxy s24 ultra. Updated phone and deleted reinstalled app. Paud for upgrade. Still not working. 

Will not open pdf and eventually states app not responding. 7 day trial before I cancel subscription. Not paying for something that doesnt work. 

 

[Moderator moved the thread to the correct forum]

1 reply

Amal.
Community Manager
Community Manager
December 10, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

As described the Acrobat Mobile app is not working  on your device, please check for any pending/missing updated for your mobile device OS and try updating it and check. Also update the app to the recent version 24.12.0.36835 from the Play Store and reboot the device once and see if that works.

 

Let us know how it goes.