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paulag11805779
Participant
August 31, 2022
Question

Adobe Acrobat Reader Crashes On IPhone IOS 15.6.1

  • August 31, 2022
  • 2 replies
  • 885 views

Since IOS update 15.6.1 Acrobat will not remain open. Crashes within seconds of opening. Literally unusable. 

This topic has been closed for replies.

2 replies

Participant
August 31, 2022
  • I HAVE ASKED FO HELP WITH MY ICLOUD I DON'T KNOW HOW TO TO DUE IT MYSELF 
S_S
Community Manager
Community Manager
August 31, 2022

Hi @Amberly5C39,

 

Sorry for the trouble.

You may refer to basic FAQs for acrobat Reader Mobile from here: FAQ | Adobe Acrobat Reader mobile app

 

Would you mind briefing mon the issue soat I can assist you better?

 

Looking forward to hearing from you.

 

Best,

Souvik.

S_S
Community Manager
Community Manager
August 31, 2022

Hello @paulag11805779,

 

I hope you are doing well. I am sorry for the trouble. 

 

Have you checked to remove unwanted data from the application to check if it works?

 

Also, would you mind sharing a screen recording of the workflow for better understanding of the issue?

 

If this is related to a specific instance, can you try remove all other applications from the app switcher and then check if it runs fine.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.