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xuyangl
Participant
July 13, 2019
Question

Adobe acrobat reader dc can't log in

  • July 13, 2019
  • 1 reply
  • 527 views

My adobe acrobat reader dc can't log in either.

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Community Manager
July 18, 2019

Hi Xuyangl,

Sorry for the delay in response.

I have checked your email address used to sign in to the Forums. The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China. This is why you are getting the access denied message/error.

Hope the information helps.

Regards,

Meenakshi