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tv01
Participating Frequently
Oct 30, 2018 10:03 AM UTC
Answered

Adobe Acrobat Reader (iOS) - AppConfig (XML) has no effect

With the current Adobe Reader iOS App (Version 18.10.02), the documented AppConfig parameters for MDM deployment have no effect.

For example disabling Document Cloud and DropBox features, which is mandotory company security policy.

We use BlackBerry UEM as MDM (no inTune integration).

document source

Enterprise Mobility Management — Enterprise Guide for Acrobat on Mobile Devices

https://www.adobe.com/devnet-docs/acrobatetk/tools/Mobile/AcrobatReaderManagedAppConfiguration.xml

Can you please help with functional paramters/settings.

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EnterpriseHelp
EnterpriseHelpCorrect answer
Inspiring
Oct 31, 2018 12:57 AM UTC

The Oct. 2018 release on iOS does not support AppConfig. Support will return in 2019.

Enterprise Mobility Management — Enterprise Guide for Acrobat on Mobile Devices

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9 replies

Mahiroux
Participant
Nov 21, 2019 8:35 AM UTC

I am using version 19.11.00.Managed app configs for iOS devices.Our EMM(Mobileiron)  is pushing the configurations successfully however it has no impact on adobe application. How can we resolve this issue?

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bill5CDF
Participant
Feb 13, 2021 6:07 AM UTC

Was this ever fixed? We have a large deployment of iOS devices and the appconfig values have not worked for the last couple of years.

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    Jeff35037774lanx
    Participant
    Mar 12, 2024 8:28 PM UTC

    I am currently facing similar challenges. I have initiated a support request with Blackberry UEM support and Adobe Support.

    The UEM logs are showing 200 status codes, but the XML is not being implemented. Adobe support has confirmed that it is working properly in their test environment. Unfortunately, I am not making any progress.

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    EnterpriseHelp
    EnterpriseHelpCorrect answer
    Inspiring
    Oct 31, 2018 12:57 AM UTC

    The Oct. 2018 release on iOS does not support AppConfig. Support will return in 2019.

    Enterprise Mobility Management — Enterprise Guide for Acrobat on Mobile Devices

    Translate
    tv01Author
    Participating Frequently
    Oct 31, 2018 5:20 AM UTC

    Thank you for the quick response.

    We are waiting eagerly for it.


    An option for disabling the start screen with facebook and google login option would be much appreciated.

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