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Adobe Acrobat Reader (iOS) - AppConfig (XML) has no effect

Forum|Forum|7 years ago
October 30, 2018
2 replies
2890 views

With the current Adobe Reader iOS App (Version 18.10.02), the documented AppConfig parameters for MDM deployment have no effect.

For example disabling Document Cloud and DropBox features, which is mandotory company security policy.

We use BlackBerry UEM as MDM (no inTune integration).

document source

Enterprise Mobility Management — Enterprise Guide for Acrobat on Mobile Devices

https://www.adobe.com/devnet-docs/acrobatetk/tools/Mobile/AcrobatReaderManagedAppConfiguration.xml

Can you please help with functional paramters/settings.

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Correct answer EnterpriseHelp

The Oct. 2018 release on iOS does not support AppConfig. Support will return in 2019.

Enterprise Mobility Management — Enterprise Guide for Acrobat on Mobile Devices

Participant

I am using version 19.11.00.Managed app configs for iOS devices.Our EMM(Mobileiron) is pushing the configurations successfully however it has no impact on adobe application. How can we resolve this issue?

Participant

Was this ever fixed? We have a large deployment of iOS devices and the appconfig values have not worked for the last couple of years.

Jeff35037774lanx

Participant

I am currently facing similar challenges. I have initiated a support request with Blackberry UEM support and Adobe Support.

The UEM logs are showing 200 status codes, but the XML is not being implemented. Adobe support has confirmed that it is working properly in their test environment. Unfortunately, I am not making any progress.

Community Manager

Correct answer

Community Manager

The Oct. 2018 release on iOS does not support AppConfig. Support will return in 2019.

Enterprise Mobility Management — Enterprise Guide for Acrobat on Mobile Devices

tv01Author

Participating Frequently

Thank you for the quick response.

We are waiting eagerly for it.

An option for disabling the start screen with facebook and google login option would be much appreciated.