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Participant
May 2, 2021
Question

Adobe acrobat reader mobile

  • May 2, 2021
  • 2 replies
  • 653 views

I need help with this issue I'm trying to convert some items into docx and it used to work perfectly for me until a couple days ago when I now ipload the paper onto acrobat reader and it comes out all blurry and out of the place how do I fix this issue it's for 4x6 labels and it used to work like a breeze can someone help me figure this out and get it working again I'm so confused and Adobe doesn't even offer support for this again this is for Adobe acrobat reader mobile not dc! 

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2 replies

Ria Tagra
Inspiring
May 10, 2021

Hi Keli5E8A

 

Hope you are doing well. 


We are sorry, you're having difficulties. Please help me with few details to understand your issue better. 

  1.  Make and model of your device? 
  2. Application version?
  3. What happens when you try to convert PDF to Word?
  4. Do you get any error messages? If yes, please share the screenshot of the same for a better understanding.
  5. Would you mind sharing the workflow/steps you are doing to export the PDF to Word?

 

Please try to convert the PDF to Word online using the link https://documentcloud.adobe.com/link/acrobat/pdf-to-word and see if that helps.

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

  
Regards  
Ria 

jane-e
Community Expert
Community Expert
May 2, 2021

Hi @Keli5E8A 

To clarify, you have a PDF and are trying to convert to Word using Reader for iPad? 

 

To help us to help you:

  • Did you purchase extra services? You can't do this directly.
  • What are your exact steps?
  • Does it work with other files? Is it only this one where it doesn't work?
  • Can you show a screen shot of what the PDF looks like and another of what it looks like in Word?

 

Jane

Keli5E8AAuthor
Participant
May 9, 2021

Omg not once did I mention iPad all you guys don't know crap about this app!!

jane-e
Community Expert
Community Expert
May 9, 2021

@Keli5E8A wrote:

Omg not once did I mention iPad all you guys don't know crap about this app!!


 

Hi @Keli5E8A 

 

I re-read my post, and what I asked was for you to clarify, as your first post omitted pertinent information that would enable us to answer your question. Thank you for clarifying that you are not using an iPad. 

 

Jane

(Forum volunteer)