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zztalent
zztalent
Participant
May 20, 2018
Answered

Adobe Acrobat under Ipad, Access Denied with my adobe ID

  • May 20, 2018
  • 2 replies
  • 2613 views

Access Denied

You no longer have access to this service. Please contact Adobe Customer Support if you believe this is an error.


Please follow this link.

this is the link

Sign in - Adobe ID

I try all ways to sign in my account in Adobe Acrobat under Ipad, but always failed

Could some help me?

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi Zztalent.

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi

2 replies

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
August 23, 2018

Hi Zztalent.

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi

sameenC
sameenC
Participant
December 8, 2018

I’ve got the same problem when I tried to sign in Acrobat in IPhone . How can we register account from China but can’t use it in the same position? This make me really confused.As you know our country have a ‘Wall’ to the outside Internet,then how can we use this service?What if we bought some APPs but they can’t be used?

zztalent
zztalentAuthor
Participant
May 31, 2018

No one come here to help me. Where is the customer support?

AkanchhaS8194121
AkanchhaS8194121
Legend
July 20, 2018

Hi Zztalent,

We sincerely apologize for the delay in response. 

he above message appears only when there is a problem with the Adobe ID you are signing in.

Regards,

Akanchha

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