Adobe Acrobat useage on US Government Forms

Forum|Forum|4 years ago
November 5, 2021
2 replies
1526 views

I just downloaded Adobe Acrobat-Version 21.10.00. I am trying to download a document from the US Government-Customs related to a Declaration known as Form 6059B. When I select the form, I receive an immediate "pop-up" stating that Adobe Version 8 or higher is required. I am using a 5th Generation iPad. I signed up for the Premium Version of Adobe Acrobat. When I select the government form, should it not immediately open the document in Adobe? What am I doing wrong? Your assistance is appreciated! Mike

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Correct answer Bernd Alheit

Acrobat Reader on iOS or Android doesn't supports XFA forms!

jane-e

Community Expert

Hi @mkc28copper

I just tried it on my iPad and it does not work here either. I have Adobe Acrobat Pro on my computer, so my iPad version includes the extra services beyond the free Reader. I can open most government forms on my iPad.

I then clicked the button in the upper right and choose Acrobat:

...which yield this error message. It's something at their end.

Jane

Bernd Alheit

Correct answer

Community Expert

Acrobat Reader on iOS or Android doesn't supports XFA forms!

M

mkc28copperAuthor

Participant

Thank you Bernd

Sent from Mike

Bernd Alheit

Community Expert

Open the form in Acrobat Reader on Windows or Mac.

M

mkc28copperAuthor

Participant

Thank you. I don't understand why it wouldn't open on my iPad that also uses the iOS processor and the app was downloaded as required??? Have a great day!

Bernd Alheit

Community Expert

Mac doesn't use iOS.

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