Adobe Acrobat Version 25.10.1.41618 Constantly Crashing

Question

Hi

I am having an issue with Adobe Acrobat Version 25.10.1.41618. Everytime I try to open a document, I get a blank screen and an error message "Adobe Acrobat isn't responding". How do I rectify this? Please help

Amal. · Answer

Hi there

Hope you are doing well, and sorry for the trouble.

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If it's a file-specific issue, please share the PDF file in question for checking at our end.

Try downloading the PDF files to your device locally and then try to open them via the Acrobat Mobile app and check if that helps.

If it still doesn't work, share the make and model of the Android device you are using and a small video recording of the steps you are taking and the issue as it occurs for more clarity.

~Amal

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