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Participant
July 21, 2024
Question

Adobe AI Assistant Subscription Issues

  • July 21, 2024
  • 1 reply
  • 475 views
I paid for the monthly Adobe PDF AI Subscription on 18th July, 2024. However, as of today 21st July, 2024 the application is giving feedback of "NO request remaining" and to subscribe now
A check of my Google payment indicates my subscription is active.
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1 reply

Amal.
Community Manager
Community Manager
July 22, 2024

Hi @Jemilatu387298110qpk 

 

I hope you’re doing well, and thank you so much for reaching out to us.

 

To better assist you, please let us know where you purchased your Adobe PDF AI Subscription. Specifically, did you make the purchase through the Play Store, App Store, or Samsung Store? Additionally, could you provide a screenshot of your Google payment receipt for the purchase? This will help us track this issue more efficiently and resolve it quickly.

 

We appreciate your cooperation and patience.

 

Regards

Amal