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Jemilatu387298110qpk
Participant
Jul 21, 2024 8:31 PM UTC
Question

Adobe AI Assistant Subscription Issues

I paid for the monthly Adobe PDF AI Subscription on 18th July, 2024. However, as of today 21st July, 2024 the application is giving feedback of "NO request remaining" and to subscribe now
A check of my Google payment indicates my subscription is active.
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1 reply

Amal.
Amal.
Legend
Jul 22, 2024 1:19 PM UTC

Hi @Jemilatu387298110qpk 

 

I hope you’re doing well, and thank you so much for reaching out to us.

 

To better assist you, please let us know where you purchased your Adobe PDF AI Subscription. Specifically, did you make the purchase through the Play Store, App Store, or Samsung Store? Additionally, could you provide a screenshot of your Google payment receipt for the purchase? This will help us track this issue more efficiently and resolve it quickly.

 

We appreciate your cooperation and patience.

 

Regards

Amal

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