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Rob387366873aab
Participant
Jul 22, 2024 7:16 AM UTC
Question

Adobe Cloud Storage access

I'm having issues accessing my cloud storage across all devices logged in to Adobe, is there a global issue? Desktop app doesn't seem to be signed in, but actually is. Cloud storage asks me to sign in, but I am. 

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4 replies

sprinklr-integration-user
Inspiring
Jul 22, 2024 8:14 AM UTC

Hi @Rob387366873aab

 

I hope you’re doing well. Thank you for reaching out and sharing your concern with us.

 

I understand how frustrating this issue can be. Please know that our team is actively working on resolving it. In the meantime, could you try logging out and then logging back into the document cloud after a little while to see if that helps?

 

I will make sure to keep you updated on our progress.

 

Thank you so much for your patience and understanding.

 

~Amal

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Amal.
Amal.
Legend
Jul 22, 2024 10:49 AM UTC

Hi there,

 

I hope this message finds you well.

 

Could you please try logging into the Adobe Document Cloud by following this link? We’d appreciate it if you could let us know if everything is functioning as expected.

 

Thank you!

~Amal

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Rob387366873aabAuthor
Participant
Jul 22, 2024 10:55 AM UTC

Hi Amal,

It all seems to be working fine now, thank you for resolving this issue. 

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