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amit_kumar_dahiya
amit_kumar_dahiya
Participant
January 1, 2017
Question

adobe in ipad

  • January 1, 2017
  • 1 reply
  • 2040 views

  i have an ipad having ios 9.3.5. version with adobe app being installed in it. i am a avid reader and i have to study a lot which includes highlighting some text and make some notes / or make some additions into it. these are the features provided in adobe. but after highlighting the text in pdf file, it is being un-higlighted the very next time i start reading. in this way whatever i have done previously is wasted. any fix to this issue? please sort it out.

This topic has been closed for replies.

1 reply

M
Community Manager
MobileDeveloperCKCommunity Manager
Community Manager
January 6, 2017

Hi,

I am sorry for the lost highlight changes.

Would you please check if the problem happens with a particular PDF document or all of your PDF documents?  Is the PDF document stored on your iPad, Adobe Document Cloud, or other cloud storage (e.g. iCloud, Dropbox)?

Acrobat Reader automatically saves changes, when you close an open PDF document.

Would you add a couple of more highlight annotations to your problematic PDF document, close it by going back to the file browser, and immediately reopen it to see if the highlight changes have been saved?

Thank you.

amit_kumar_dahiya
amit_kumar_dahiyaAuthor
Participant
January 8, 2017

Hello,I checked it and found that few documents stored as pdf save the changes while some don't when I close the document. All documents are saved on the device. There is a possibility that large/ heavy documents do not store highlight changes.I tried making many highlight changes in that document, but it is not stored/ saved.Thank you,Amit

M
Community Manager
MobileDeveloperCKCommunity Manager
Community Manager
January 11, 2017

Hi,

What is the app version of Acrobat Reader for iPad and iPhone?

Would you be willing to share your PDF document with us (Adobe) so that we can investigate the problem?

I've sent you a forum private message with the instructions on how to share a file with us.

Thank you for your help.

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