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Exquisite_Whirl0101
Participant
November 27, 2025
Question

Adobe iPhone app won’t combine pdfs suddenly

  • November 27, 2025
  • 1 reply
  • 199 views

Hi 

 

I used the adobe app to combine files just last week.  Then the other day I tried to combine files and it says cannot convert your file in red.  Since then I keep trying and it still won't work.  

is there any reason why this may be happening?  Or any suggestions on what to do to fix it?  I have a subscription to adobe and don't want to keep paying if I can't use its features.  I attached a picture of the error message. Thank you 

Megan 

1 reply

Amal.
Amal.
Legend
November 27, 2025

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

Is this an issue with a particular set of PDF files that you try to combine or with all the PDFs? Please try with a different set of PDF files and see if that works. 

 

Also, make sure that none of the files are password-protected or signed. Try updating the application to the latest version available on the App Store and reboot the device once. 

 

You can also try combining the PDFs online at https://adobe.ly/48iZEg6 and check. 

 

Let us know how it goes. 

 

~Amal

 

 

E
Exquisite_Whirl0101Author
Participant
November 28, 2025

My version is 25.10.51 (20251111.141426). I don't use it on the laptop only on my iphone.  I can use it there but I mostly use my phone for it.  That's where I receive the error message.

 

i did try opening them in mobile browser on my phone and that worked to combine the files.  I tried two other files to combine and that worked in the app so it must be something with the file itself.  Thank you for your help!
Megan 

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