Adobe is advertising when PDF shared with mobile device

Forum|Forum|2 years ago
July 17, 2023
4 replies
6841 views

Edit, Sign and Share PDF files on the go. Get Acrobat Reader for mobile: https://adobeacrobat.app.link/Mhhs4GmNsxb

No imagine seeing this every time you share a PDF while trying to conduct a conversation or business. How do you remove this advertisement when sharing a PDF from your files? Adobe support could not help me.

PDF

This topic has been closed for replies.

Correct answer S_S

I have only been informed of 3. Downloading the app and sharing a PDF on my test device, I can confirm it is doing on it as well.

Thanks @Dana28993189hk7v,

The team is working to get this reversed. I will update the thread here for everyone one the change is made.

-Souvik

M

MindfulMountain

Participating Frequently

This is an absolutely HORRIBLE addition to Adobe... I pay quite a bit of money for allegedly “premium" service and when I sent a few emails with pdf attachments from adobe, via my professional email, and the SUBJECT of the email displays this horrendous advertisement... and then again in the text of the email.... What on earth is Adobe thinking??? I've been a paid Adobe user for decades and this is just about the last straw...

9kiowaAuthor

Participating Frequently

I do not understand how such a huge company can have such. Sorry service. Is there another company than Adobe that will allow us to share PDF files without adobe's banner advertisement? Also, I guess adobe's new programming is not working with Google as my Google email which is Gmail will not attach an Adobe file for my pixel phone. It's been months since the Debbie made the change to advertise every single file we share which makes it horrendous trying to have a conversation in a thread. This is absolutely ludicrous.

T

Tim31627649on61

Participant

I've been having the same issue and it just started happening recently. Adobe support was no help at all! Glad I found this forum. Guess I will just wait for the update.

9kiowaAuthor

Participating Frequently

Sodapdf says they have 24/7 support. I may be switching this week becasue of the advertisements. I don't give Adobe $300+ every year to adverise and take my ability away from sharing PDF's in an email thread. Adobe used to work great and it's a sham. Alos, when I talked to customer service, I could hear folks from another country having a good time in the background. A party to say the least and was very distasteful. THey do not care anymore or this issue would have been resolved.