Adobe Poor Service - File Saving Issue

Question

Like so many others posting in this community, I have been experiencing the inability to Save Files to One Drive (it is not a OD issue)

The response from Adobe has been shocking .Im'm not sure which is worse -their inability to correspond on this matter or their total failure to correct the issue.

Amal. · Answer

Hi there

Hope you are doing well and thanks for reaching out.

What happens when you try to save the PDF file to OneDrive? Do you get any error message? A small video recording of the steps taken and the issue as it occurs would be very helpful.

What is the version of the Acrobat app and the OS you are using? Tap on the profile icon > about Acrobat and try updating the app from the Play Store and reboot the device once and check.

You may also try to remove the OneDrive location from the Acrobat App , reboot the device and re-configure the OneDrive app in Acrobat and check.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded