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Bernard22029293mo1f
Participant
December 1, 2021
Question

Adobe premium purchase

  • December 1, 2021
  • 1 reply
  • 521 views

I purchased annual subscription to adobe premium for €77 last week. Why can't I access it ?

This topic has been closed for replies.

1 reply

B
Bernard22029293mo1fAuthor
Participant
December 1, 2021

I also selected free trial for adobe premium but forgot to cancel and today I see a pending transaction on my debit card for the full annual purchase to adobe premium. There was no warning or alert. I do not want to pay for full annual subscription so please advise on how I can cancel this pending transaction cost of €77 immediately.

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
December 31, 2021

Hi @Bernard22029293mo1f 

 

Sorry for the delayed response. If you are still facing the issue, then here is a discussion link on a similar issue, please follow the steps suggested there and let us know if that helps. 

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

 

Thanks,

Harsh

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