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jdogzz
Participant
December 13, 2017
Answered

Adobe Reader Android App Losing Writing Changes

The Adobe Reader Android app frequently loses all writing after pressing the blue checkmark. If I try writing notes again, the second attempt will usually succeed.

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AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
January 22, 2018

Hi Jdogzz,

I apologize for the delay in response to your last message.

So I assume that its fixed for the particular document you were referring to? Or you are still experiencing the same problem?

Do try with any other file and let us know if that causes the same problem.

Regards,

Akanchha

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3 replies

AkanchhaS8194121
AkanchhaS8194121
Legend
December 14, 2017

Hi Jdogzz,

As per the description given above, it sounds like you are able to save the changes in 2nd attempt and it doesn't do anything at first time?

Do you have the most latest version of application installed? Check in Play Store if you have any update pending there?

It could be a document specific problem, so check with the different file.

Regards,

Akanchha

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    jdogzzAuthor
    Participant
    December 14, 2017

    Akki_24  wrote

    Hi Jdogzz,

    As per the description given above, it sounds like you are able to save the changes in 2nd attempt and it doesn't do anything at first time?

    That is correct, but to be clear, all my writing in the first attempt is permanently lost. I have to rewrite everything in the second attempt, which as far as I can remember is saved.

    Do you have the most latest version of application installed? Check in Play Store if you have any update pending there?

    It could be a document specific problem, so check with the different file.

    I do have the latest version installed. I will update if it happens again with another document.

    Translate
      AkanchhaS8194121
      AkanchhaS8194121Correct answer
      Legend
      January 22, 2018

      Hi Jdogzz,

      I apologize for the delay in response to your last message.

      So I assume that its fixed for the particular document you were referring to? Or you are still experiencing the same problem?

      Do try with any other file and let us know if that causes the same problem.

      Regards,

      Akanchha

      Translate
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