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K
Kanhai5C10
Participant
August 27, 2021
Question

Adobe reader crashes after opening big files in ipad air 4

  • August 27, 2021
  • 1 reply
  • 1228 views

Routinely adobe reader working very smoothly but occasionally when i opened pdf more than 150 mb size book, it crashes and i need to restart ipad air 4 to open that file again. Any solution?

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1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
September 17, 2021

Hi @Kanhai5C10 

 

Hope you are doing well.

Sorry for the delayed response. As per the issue description that the application crashes with files more than 150Mb files. Would you mind sharing few details to understand the issue better?

1. Version of iOS?

2. Acrobat Reader version?

 

Kindly update the application to the latest version and check if the issue persists.

 

Thanks,

Harsh

K
Kanhai5C10Author
Participant
September 17, 2021
1. Version of iOS? - Ipad Air 4 - IOS 14.7.1 (Latest version)

2. Acrobat Reader version? 21.08.01 (Latest)

File crashes occasionally not every time. But once crashed i am not
able to open any pdf file and i have to restart Ipad to open the file.


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DR KANHAI LALANI
DM CARDIOLOGY(REGISTRAR)
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