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Irmalina
Participant
March 25, 2013
Question

Adobe Reader doesn't show everything of PDF on iPad

  • March 25, 2013
  • 2 replies
  • 20604 views

Hello,

I have an iPad 2, iOS 6.1.3, Adobe Reader 10.5.2. I made a PDF in InDesign, with the intention to publish it on my iPad in Adobe Reader. Before 10.5.0 came, it worked fine, everything was shown.

After I updated to the newest version, the trouble began. On my Macbook everything works fine, but when I send it to my iPad, I can only see 50% of the PDF. (Text and a few pictures are gone.) When I e-mail the PDF to my Macbook, from my iPad, it shows everything again, like nothing happened. On my iPhone it shows same amount of pics and text as on my iPad. (3 pics out of 9.)

I tried lots of settings, but nothing works. I want to show the PDF to clients on the iPad, but not if the PDF is incomplete of course. Is this problem solvable or do I have to wait for several new updates till it's solved ór is something wrong with the PDF, settings for example?

- Irma.

    This topic has been closed for replies.

    2 replies

    R
    roberts81603205
    Participant
    February 13, 2015

    i havr and issue when it comes to sending the pdf files to someone else and they open the file to then tell me that the text on your application is not displaying correctly and is showing as incomplete.

    how do i fix that, they are opening it up using adobe 11 the same as I.

    M
    MobileDeveloperCK
    Legend
    February 14, 2015

    roberts81603205,

    It's not clear which problem you have with your PDF document.

    Would you share your PDF document with us?  We can examine it and diagnose the cause of the problem.

    I have sent you the instructions on how to share a PDF document in a separate email.

    Thank you!

    P
    peterjeb
    Participant
    February 9, 2016

    I have a similar problem. I have created a PDF from MS WORD and put it on a website.

    I can open it fine on my PC but it seems that on iPads only the first page is shown.

    This applies both to Safari and to Chrome. However, if I copy it to Dropbox, it's fine.

    (My iPad is an iPad Air and is up-to-date.)

    It sounds similar to these issues but it's not clear to me where the problem lies...

    CharuMaheshwari
    Adobe Employee
    CharuMaheshwari
    Adobe Employee
    March 25, 2013

    Hi Irma,

    Can you please share the pdf showing problem, it wil help in investigating the problem.

    Please mail it to me on chmaheshatadobedotcom

    -Charu

    S
    sergejsu
    Participating Frequently
    March 25, 2013

    Dear Charu,

    I have exactly the same problem, I just sent you the file to your email.

    Best regards,

    Sergejs

      CharuMaheshwari
      Adobe Employee
      CharuMaheshwari
      Adobe Employee
      March 26, 2013

      Hi Irma and Sergejs,

      Thanks for sharing the pdfs.

      I can see the issue both of you reported.

      This will be now tracked as a internal bug and you might see the fix in one of our future releases.

      -Charu

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