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NAJ007
Participant
March 7, 2022
Question

Adobe Reader for Android keeps logging me out

  • March 7, 2022
  • 3 replies
  • 604 views

Hello, Since the new Android update the Adobe reader for andrioid app does not stay logged in even though the tab was clicked. I have tried reinstalling, clearing cache etc and nothing seems to work. The other adobe apps like creatibe cloud etc work fine. It just seems that there is a glitch preventing the adobe reader for android from staying signed in since the new android update. Please help to fix this issue.

 

Thanks,

 

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3 replies

Harsh Vardhan Pareek
Harsh Vardhan Pareek
Participating Frequently
March 8, 2022

Hi @NAJ007 

 

Sorry for the trouble. Could you please provide us with a few more details to understand the issue better?

1. Application version?

2. Android version?

3. If possible, could you share a video that shows the issue clearly.

Make sure that the app is up to date.

 

Thanks,

Harsh

N
NAJ007Author
Participant
March 9, 2022

Dear Harsh

There was a recent update to Adobe reader that was done about 2 days ago and that has fixed the problem it is now working properly. Thank you 

Harsh Vardhan Pareek
Harsh Vardhan Pareek
Participating Frequently
March 9, 2022

Hi @NAJ007 

 

Thanks for the confirmation that the issue is now resolved. Happy to help.

 

~Harsh

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