Participant

Question

Adobe Reader for Android keeps logging me out

Forum|Forum|3 years ago
March 7, 2022
1 reply
599 views

Hello, Since the new Android update the Adobe reader for andrioid app does not stay logged in even though the tab was clicked. I have tried reinstalling, clearing cache etc and nothing seems to work. The other adobe apps like creatibe cloud etc work fine. It just seems that there is a glitch preventing the adobe reader for android from staying signed in since the new android update. Please help to fix this issue.

Thanks,

Android

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Harsh Vardhan Pareek

Community Manager

Community Manager

Sorry for the trouble. Could you please provide us with a few more details to understand the issue better?

1. Application version?

2. Android version?

3. If possible, could you share a video that shows the issue clearly.

Make sure that the app is up to date.

Thanks,

Harsh

NAJ007Author

Participant

Dear Harsh

There was a recent update to Adobe reader that was done about 2 days ago and that has fixed the problem it is now working properly. Thank you

Harsh Vardhan Pareek

Community Manager

Community Manager

Thanks for the confirmation that the issue is now resolved. Happy to help.

~Harsh