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Participant
Oct 10, 2023 10:26 AM UTC
Question

Adobe reader in iPad Pro is running utterly slow, got hanged frequently

Adobe reader in iPad Pro is running utterly slow, got hanged frequently. I am using latest iPad OS 17 .  Not able to annotate using pencil as there is much delay in the annotation and finally got hanged . Adobe please help

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1 reply

Souvik Sadhu
Legend
Oct 31, 2023 10:56 PM UTC

Hi @anup32821186kxs3,

 

Hope you are doing well. Thank you for writing in!

 

Would you mind sharing a few more pieces of information for further investigation:

1. The app version of Acrobat you are using (go to Profile-> About Acrobat);

2. Do you experience this with a speicifc or all files? Please share a sample file;

3. A screen recording of the situation for better understanding.

 

Look forward to hearing from you.

 

-Souvik

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