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anup32821186kxs3
Participant
October 10, 2023
Question

Adobe reader in iPad Pro is running utterly slow, got hanged frequently

  • October 10, 2023
  • 1 reply
  • 388 views

Adobe reader in iPad Pro is running utterly slow, got hanged frequently. I am using latest iPad OS 17 .  Not able to annotate using pencil as there is much delay in the annotation and finally got hanged . Adobe please help

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    October 31, 2023

    Hi @anup32821186kxs3,

     

    Hope you are doing well. Thank you for writing in!

     

    Would you mind sharing a few more pieces of information for further investigation:

    1. The app version of Acrobat you are using (go to Profile-> About Acrobat);

    2. Do you experience this with a speicifc or all files? Please share a sample file;

    3. A screen recording of the situation for better understanding.

     

    Look forward to hearing from you.

     

    -Souvik

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