Skip to main content
maciejk760321
maciejk760321
Participant
August 6, 2020
Question

Adobe Reader mobile closes by itself

  • August 6, 2020
  • 1 reply
  • 875 views

Hello!

Adobe Reader mobile closes by itself as soon as you log into your Adobe account. This makes it impossible to work on pdf documents. I have this problem for a couple of months. This is the movie I recorded: https://adobe.ly/2xy5Q64

My phone: Huawei Mate 10 lite, Android ver.: 8

Please help.

This topic has been closed for replies.

1 reply

S
Shane237132940x6q
Participant
March 23, 2022

Did you ever get a response on this? My phone's doing the same now. The program closes as soon as I open a file.

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
March 23, 2022

Hi @Shane237132940x6q 

 

As you are facing a crash issue with Acrobat Reader mobile, would you mind sharing a few more details to understand the issue better?

1. Application version?

2. OS name and version?

3. If possible, could you share a screen recording of the issue?

Make sure that the app is up to date.

 

Thanks,

Harsh

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices