Adobe Reader mobile closes by itself

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Hello!

Adobe Reader mobile closes by itself as soon as you log into your Adobe account. This makes it impossible to work on pdf documents. I have this problem for a couple of months. This is the movie I recorded: https://adobe.ly/2xy5Q64

My phone: Huawei Mate 10 lite, Android ver.: 8

Please help.

Crash or freeze
View or share PDFs
General troubleshooting
Create PDF
Android

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Shane237132940x6q

Participant

Did you ever get a response on this? My phone's doing the same now. The program closes as soon as I open a file.

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Harsh Vardhan Pareek

Participating Frequently

Hi @Shane237132940x6q

As you are facing a crash issue with Acrobat Reader mobile, would you mind sharing a few more details to understand the issue better?

1. Application version?

2. OS name and version?

3. If possible, could you share a screen recording of the issue?

Make sure that the app is up to date.

Thanks,

Harsh

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