Adobe reader on iPhone getting error “Something this wrong please try again later”

​@18Sarah 

This is the Acrobat Reader (for desktop) forum. Acrobat Reader for Mobile has a separate forum:

https://community.adobe.com/acrobat-reader-mobile-13

Staff can move your post to the proper forum, or you can repost.

Jane

Hi ​@18Sarah ,

Sorry to hear this — since it's affecting all files, this is likely an account session or service issue rather than a file problem.

Please try these steps:

1. Sign out and back into your Adobe account within the app to refresh your subscription session
2. Check https://adobe.ly/4fWqQ9S for any ongoing service issues
3. Ensure the app and iOS are both up to date

Also, as a workaround, try accessing your files at https://adobe.ly/3RKMyDT from your iPhone browser to confirm if the issue is app-specific.

Could you share your iPhone model, iOS version, and app version? And did this start after a recent app or iOS update?

We'll help get this sorted for you!

~Tariq