Adobe running slow

Forum|Forum|3 years ago
October 24, 2022
4 replies
873 views

Why does adobe reader so slow on iPad now

iOS

This topic is closed to new replies. Start a new post to keep the conversation going.

L

llrainll

Participant

Same here. I uninstalled and reinstalled, but it did not help at all. It takes like 20 seconds to launch the app, 20 seconds to open a file, and another 20 seconds before I can use the file (e.g. scroll to next page).

Souvik Sadhu

Legend

Hi @David26757840x48l @llrainll,

Hope you are doing well. Sorry for the trouble with Acrobat Reader Mobile.

There could be multiple reasons behind the application running slow, like cache files, and previous data files clogging the device's memory.

Also, would you mind sharing some information:

1. The application version you are using;

2. The version of iOS you are using.

You can check with the below troubleshooting steps.

Go to settings-> General -> iPad Storage;
Scroll down there to find Acrobat-> click on the button that says "Offload Data"

Let me know if this helps.

-Souvik.

D

David26757840x48lAuthor

Participant

22.10.00 (20221018.130627)
15.6.1

Thanks
David McCarty

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.