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S_S
Community Manager
Community Manager
July 11, 2023

Hi @QS30926059o1oc,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

When you put in the signature, are you using the send/save a copy option before clicking the done button or posting it?

 

I tried the workflow, and I could share the file and signature.

 

Please share a screen recording of your workflow so we can investigate further.

 

Look forward to hearing from you.

 

-Souvik

Participant
July 13, 2023

I put my signature on the file then hit done to save it then I go to share a copy and it sends a blank copy over with no signature.

 

S_S
Community Manager
Community Manager
July 14, 2023

@QS30926059o1oc Would you mind sharing a screen recording of the workflow? This helps us get a better understanding.

 

-Souvik