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Participant
April 8, 2020
Question

ADOBE SUBSCRIPTION FOR IOS

  • April 8, 2020
  • 2 replies
  • 621 views

I renewed my iOS subscription, but my Adobe Acrobat still has me as free account and just spins, saying Purchase Complete, Waiting for Feature Activation. It does not activate. 

This topic has been closed for replies.

2 replies

Daniel Schallau
Known Participant
June 21, 2020

Did you ever solve this?  I am getting the same message.  

ls_rbls
Community Expert
Community Expert
April 19, 2020

Please review this guidance:

 

https://www.adobe.com/devnet-docs/acrobat/android/en/settings.html#device-settings 

 

Even though it applies for Android you can get it from the app Help section for your iOS device.

Daniel Schallau
Known Participant
June 21, 2020

I don't see how android device advice helps us iOS folks. Totally different settings and environment.  

ls_rbls
Community Expert
Community Expert
June 22, 2020

My reply wasn't phrased appropriately.

 

But if you re-read my reply and use some common sense , what I was trying to say specifically is that you can get the same Help guidance for your iOS device by clicking on the HELP menu of your Acrobat Reader mobile app.

 

That's what I meant for you iOS folks who always come to these forums to ask about features or hidden settings that Apple should document better for their own users.