Adobe subscription problem

Question

I have subscribed yesterday for the acrobat reader app on the iPhone, I paid 1 month subscription but when I go to the app it asks me to subscribe in order to compress a file. Then it gives the small msg that I am subscribed but I am not able to use the compress or other utilities. What should I do? How can I fix this issue?

Tariq Dar · Answer

Hi Elianes,Sorry for the inconvenience.If you are still experiencing this issue, you may try the following steps and let us know if that is helpful resolving your issue: Launch Acrobat Reader app -> Click on Settings (human-like icon on the top right of Home page) -> Subscriptions -> Restore purchasesRegards,Tariq

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