Skip to main content
Participant
February 15, 2025
Question

Adobe subscriptions

  • February 15, 2025
  • 1 reply
  • 117 views

Please ensure all of my subscriptions are cancelled, thank you.

 

 

1 reply

Community Manager
February 19, 2025

Hi @matthew_5419,

Thank you for reaching out, and I apologize for the delayed response.

Upon reviewing your account, I see that you have both an active individual Acrobat subscription and a Teams subscription associated with the Adobe ID used to post this query. Additionally, you are listed as the contract owner for the Teams plan.

 

If you are looking to unsubscribe from your individual Acrobat subscription, please refer to the following guide for cancellation instructions: How to Cancel Your Adobe Subscription. When signing in, please ensure you select Personal Account instead of School or Business Account in the profile chooser to access your individual subscription.

 

If you wish to cancel your Teams subscription, you may need to contact Adobe Support directly. Instructions on how to reach the support team can be found here: Adobe Support for Teams.

Please let me know if you need further assistance.

Regards,

^AN